GUESTS PROFIT FROM SMOOTH, INTERNAL COMMUNICATION
Our customers say:
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The most important thing about hospitality is the human contact and interaction with your guest. As a hotel business you don't want to take this away, and this is the key to Rocco Forte's success.
Still, guests have high expectations when it comes to quality of service. Rocco Forte's response is to build on their robust technology, specifically to strengthen that personal touch.
However, any new application introduced to staff also needs to make the actual work faster, otherwise the guest will suffer.
Rocco Forte needed a technology partner that respects the traditional approach of running a guest business, but also has the flexibility to respond to new technology trends.
Hospitality is very important - it is about the human contact, the touch, the interaction with your guests - so we don't want to take that away - this is key to a successful hospitality business like ours...
Emmanuel Clavé - Rocco Forte
ROCCO FORTE AND PROTEL ARE MOBILE TOGETHER
A modern hotel management system automatically manages all messages and information centrally.
Departments and individuals, guests and staff, are all notified in real-time.
All staff are now part of the same ecosystem, and are able to play their part in ensuring the guest feels special.
The guests love it; as they can really feel this fast and attentive service.
Thanks to protel, they profit directly from smooth, internal communication.
This level of comfort is rewarded by increased customer loyalty.
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TAKE THE WAY YOUR HOTEL COMMUNICATES TO THE NEXT LEVEL TODAY. MOBILE. TOGETHER. WITH PROTEL.
A hotel is a place, where many different people come together – either to work in the team, or to stay as a guest.
They are all constantly communicating. Communication is essential in providing the guest with a first class service.
That's why it makes sense to enable staff to communicate with ease.
The guests can feel the care.
And that really makes a difference!
BRINGEN SIE NOCH HEUTE IHRE INTERNE KOMMUNIKATION AUF DAS NÄCHSTE LEVEL. MOBILE. TOGETHER. MIT PROTEL.
A hotel is a place, where many different people come together – either to work in the team, or to stay as a guest.
They are all constantly communicating. Communication is essential in providing the guest with a first class service.
That's why it makes sense to enable staff to communicate with ease.
The guests can feel the care.
And that really makes a difference!
A modern hotel management system automatically manages all messages and information centrally.
Departments and individuals, guests and staff, are all notified in real-time.
All staff are now part of the same ecosystem, and are able to play their part in ensuring the guest feels special.
The guests love it; as they can really feel this fast and attentive service.
Thanks to protel, they profit directly from smooth, internal communication.
This level of comfort is rewarded by increased customer loyalty.