What could integrated payments do for you?

@2022 protel

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Save time and make more money 

An integrated payments solutions will do both, and more 

Improve your customers’ experience:  spend more time with guests and less in front of a screen 

Better guest experience 

More control, less stress 

An integrated system will tie all your systems together… so you don’t have to 

Did you know?

58%

of a hotel’s IT software budget goes towards PMS & payment services*

Make it count and take control! 

Up to 4%

of a Hotel’s revenue is lost due to no-show guests…*

Make more money!  

8-12 hours

are spent on manual reconciliation in independent hotels…*

Save your time! 

protel partners with Planet

Simplifies your guests’ payment experience

Helps you save time

Enables you to make more money

Offers local customer service

Launches Payment Solution integrated with protel Air & more

protel and Planet are becoming one to provide your hotel with and end-to-end solution.

Our product portfolio is now enhanced by partnering with this leader in the payments world.

Planet products are seamlessly pre-integrated with protel Cloud PMS and with on-premise PMS later in 2022.

One package that does everything

Why choose us?

One trusted provider – a single point of contact available on the ground in your local area
Deep understanding of the hotel ecosystem in which our solutions can be seamlessly integrated
Multi-currency services in 150+ currencies across 48 countries
Point-to-Point-Encryption PCI security is the highest level available giving you peace of mind
Comprehensive hospitality solutions and know-how across property management, payments, mobile keys, entertainment & many more
 Rich 30-year heritage and unrivalled expertise in the Hospitality industry
Local 24hour support in your language
Strong Customer Authentication (SCA) compliance enhances your security across the payment chain

Explore our Payment Solution in more detail

Would you like to estimate the incremental revenue your hotel could make through protel’s integrated payment solution?

Simply get in touch with your Account Manager at protel.

Contact us now

*Data based on internet research & 2021 survey to 300 independent hotels in Europe.

 “Our payments service is a world class system that we can rely on – intuitive and straightforward for our team and seamless for our guests.  

Responsive service, jargon free communication and perfect integration with our PMS and POS systems.”  


Matthew Milliken
Managing Director, Mandolay Hotel

“We have a fully integrated solution which met all our success criteria and offered the most competitive industry rates. The Payments Portal is also very efficient for handling reversal authorizations where we can print or email a confirmation straight away.”

Intercontinental Hotels & Resorts

Brands we work with

Did you know?

58%

of a hotel’s IT software budget goes towards PMS & payment services*

Make it count and take control! 

Up to 4%

of a Hotel’s revenue is lost due to no-show guests…*

Make more money!  

8-12 hours

are spent on manual reconciliation in independent hotels…*

Save your time! 

protel partners with Planet

Launches Payment Solution integrated with protel Air & more

Helps you save time

Enables you to make more money

Simplifies your guests’ payment experience

Offers local customer service

 “Our payments service is a world class system that we can rely on – intuitive and straightforward for our team and seamless for our guests.  

Responsive service, jargon free communication and perfect integration with our PMS and POS systems.”  


Matthew Milliken
Managing Director, Mandolay Hotel

Single provider for all your needs

Payments integrated into your protel Air

No manual entry of card details at check-in

Reduced manual reconciliation at the end of the day

Connected and built-in payment solution

Incremental revenue generation

Freed up time to serve guests or operating your business

No more lost revenue from no-shows and cancellations

Card details stored securely makes extra purchases easy

Currency conversion earning you revenue on your payments

Best payment experience for your guests

Supports payments including pre-auth & top-ups

All major payment methods supported

 Reduced PCI scope with our fully P2PE compliant solution

Drive more direct web bookings with online payments

Local support for your business

Customer service round the clock in your local language

Support from a single contact for PMS and payments

Real-time payments and reporting through online portal

“We have a fully integrated solution which met all our success criteria and offered the most competitive industry rates. The Payments Portal is also very efficient for handling reversal authorizations where we can print or email a confirmation straight away.”

Intercontinental Hotels & Resorts

Brands we work with

protel and Planet are becoming one to provide your hotel with and end-to-end solution.

Our product portfolio is now enhanced by partnering with this leader in the payments world.

Planet products are seamlessly pre-integrated with protel Cloud PMS and with on-premise PMS later in 2022.

One package that does everything

Why choose us?

One trusted provider – a single point of contact available on the ground in your local area
Deep understanding of the hotel ecosystem in which our solutions can be seamlessly integrated
Multi-currency services in 150+ currencies across 48 countries
Point-to-Point-Encryption PCI security is the highest level available giving you peace of mind
Comprehensive hospitality solutions and know-how across property management, payments, mobile keys, entertainment & many more
 Rich 30-year heritage and unrivalled expertise in the Hospitality industry
Local 24hour support in your language
Strong Customer Authentication (SCA) compliance enhances your security across the payment chain

Explore our Payment Solution in more detail

Would you like to estimate the incremental revenue your hotel could make through protel’s integrated payment solution?

Simply get in touch with your Account Manager at protel.

Contact us now

*Data based on internet research & 2021 survey to 300 independent hotels in Europe.

@2022 protel

Privacy         Terms        Imprint

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